Rental Terms

Yes car hire. Rental Terms

We seek to provide a service which balances providing the core needs of our clients with affordable pricing. Client’s feedback is an important contribution to providing the service that the clients require and we are always happy to receive your comments.

Please Note: We reserve the right to alter or change the conditions on our website or confirmation letter without prior notice.

Deliveries!

Your car will be delivered in Faro Airport or your accommodation in the Algarve, as requested.

Faro Airport delivery!

You’ll find the representative YOR CAR HIRE ALGARVE at our new CAR PARK P4 – center.

On leaving the front of the terminal building please continue UNTIL THE END OF TERMINAL BUILDING and the car park 4 it is in front of you just across the road, about 50 meters from the terminal building. If you have a trolley you may wish to follow the road to your right around the edge of the car park.

The rep is at the center of the car park and contracts will now be signed by the YOR VAN during day-light hours and at the meeting point on the park P4 before 08.30h or after 19.00h.

On arrival in Portugal please call the free phone number below to finalize arrangements for the delivery of your car. The reps will not set off to deliver your car until you have confirmed your arrival. Free delivery to Faro Airport. Delivery to accommodation have an extra Zone charge.

Phone numbers if needed are:

00351 969787039 or

00351 969777854 or

00351 962192529 or

00351 967779347

There is a public phone near the arrivals area.

The park P4 parking can only be used to collect and return rental cars.

The car rental key is to be handled in the hand of the client.

The client will open the door and the client will check all damages and scratches, fuel level, or other issues.

In case of doubts the representative YOR CAR HIRE ALGARVE will double check the car agreement contract.

The client has the key, to open the car, and check the damages and car conditions.

Once the client leaves the car Park 4, is accepting the car conditions and future responsibilities.

The car return keys, is to be handled in the hand of the representative YOR CAR HIRE ALGARVE.

The client will return the car rental, at the time agreed on the contract YOR CAR HIRE ALGARVE.

The representative YOR CAR HIRE ALGARVE will check the car together with the client.

The representative YOR CAR HIRE ALGARVE is waiting for the client at the agreed contract return time!

The representative YOR CAR HIRE ALGARVE, will be at PARK P4, from 08.30h-19.00h, and it is a free service.

Car delivery / or return service at the airport at night between 19.00h and 08.30h, cost extra 20 Euro.

The car returns other time than at the agreed contract return time.

When the client need to return the car rental at another time than in the agreed contract return time: The client will call YOR CAR HIRE ALGARVE, before, to change, and to agree the new return time!

Please do not leave the car on any other car park, as you will remain responsible for hire fees and our expenses.

If there has been any damage or other loss to the car please call the rep on the numbers above.

It is in your interest to agree the damage with him before leaving.

Accommodation Hotel delivery!

Deliveries are normally made between 09:00h and 19:00h.

If your hotel or apartment is booked in a different name to that on this reservation please let us have the other name to facilitate contact should the reps need to ask for you at your reception.

Algarve Zone delivery/pick-up charges:

Zone 1: Vilamoura, Albufeira= 15 Euro

Zone 2: Alvor, Carvoeiro, Portimao, Lagos, Tavira= 25 Euro

Zone 3: Sagres,VRSA= 35 Euro.

If you want your car delivered at your accommodation in the Algarve:

Please call YOR car hire on mobile, after you arrived at your accommodation in the Algarve (between 09.00 and 19.00 o´clock) to confirm exact delivery time and date at your accommodation.

Please call:

00351 969777854 or

00351 969787039 or

00351 969777853

Please note that mobile phones on roaming services may not call free phone services and that you may need to dial a national code to call Portuguese numbers (00351).

DEPOSIT!

The car hire company requires valid credit card details for security reasons.

PLEASE NOTICE THAT WITHOUT VALID CREDIT CARD NO RENTAL CAR CAN BE DELIVERED

Drivers!

Each car may have FREE two named drivers. They will need to have their passports

and drivers licence at commencement of hire and at all times when driving.

Minimum drivers age is 23 yers old. Drivers license must be valid in Portugal and held for more than 2 years. Please ensure to have all necessary documents available.

Payment!

Hire charges are payable on collection of the car by cash or with credit card!

If you pay with credit card for the hire you will be charged an extra 7%, so it is always advisable to pay in cash.

We do not ask for a reservation deposit so I will not need your card details over the Internet.

Our Standard Package includes:

CDW insurance with excess ( this is like comprehensive in UK)

IVA ( VAT)

Delivery / return at Faro airport.

1 additional driver

1 Child/baby seat if required

Unlimited mileage in Portugal.

Which covers everything you need to drive away.

Available As Optional Extras Are:

Zero Excess waiver also known in Portugal as “super CDW”, cost extra from 10 euro/ day

Super Plus insurance “SPI”, ALL IN, to cover tires. glasse and locks, cost 6 Euro/ day for all car groups.

PAI (Personal Accident Insurance, cost extra 4 euro/ day

Further drivers, 20 euro per extra driver.

Insurance to drive to Spain, 50 euro per contract.

Extra Child/baby seats cost 5 euro/day

Roof Rack cost 50 euro. on request

GPS cost 12 euro/day

Car delivery/pick up service hotel charges.

Algarve delivery/pick-up, extra charges:
§ Zone 1: Vilamoura, Albufeira= 15 Euro
§ Zone 2: Alvor, Carvoeiro, Portimao, Lagos, Tavira= 25 Euro
§ Zone 3: Sagres,VRSA= 35 Euro.

Extra information and price for the Insurance, Zero Excess waiver and ALL IN:

In addition to compulsory third party insurance, collision damage waiver (CDW), Super Plus insurance (SPI) and theft cover are provided.

Insurance cover is subject to an excess and your maximum liability is indicated below.

Here is the price for optional waiver of the excess:

1) Super Full Insurance(SCDW), Zero excess waiver,
in case of accident or damages:

Group Economy car – excess 950 Euro
cost extra 10 Euro / day

Group Saloon intermediares /Station wagon sw – excess 1.500 Euro
cost extra 10 Euro / day

Group Automatic car/Minibus/Cabriolet/Jeep – excess 2.500 Euro
cost extra 10 Euro / day

2) Super Plus Insurance(SPI) ALLIN,
to cover tires, glasses and locks:

ALL CAR GROUPS
cost extra 6 Euro/ day.

3) Personsl Accident Insurance, cost extra 4 Euro/ day

These options may be arranged with the rep when you collect the car.

Car Fuel!

At the end of the hire please return the car with the same amount of petrol as at the start of the hire. The nearest petrol station is approx 300 meters from the airport.

Follow the airport approach road until you join the main Faro road. There are petrol stations in both directions approx 1 kilometre beyond the road junction.

in case you have the Total insurance:
Super Full Insurance
+Super Plus insurance
+Personal Accident Insurance,

What is not included:

Keys.

Damage to the underside and roof of the car due to negligent or off road use.

Damages from deliberate violation of the terms and conditions of the rental agreement or accidents caused by over speeding, and under the influence of alcohol or drugs.

The Vehicle must not be driven by anyone other than you and then only under the condition that your ability to drive is not in any way impaired by mental or physical incapacity or restricted by the Law.

If you wish to take the Vehicle outside the country of rental, you must check that the YOR Car Hire-AR VI Terms & Conditions so permit you and, obtain Yor car hire prior written consent.

Further a police report is always requested for the insurance to cover, no matter the circumstances of the accident / damage to the car.

Should you have an accident or the car is broken into or any other event that requires a claim on the insurance you must call the police and get an incident report “Auto de Ocorrencia” at the local Police.

Without this the insurance will not pay the claim and it is your responsibility to obtain the police report number and deliver it to us.

If you have any difficulties with this please do not hesitate to call the office and we will be happy to help.

Please call our office to report any loss or damage even if the car remains driveable.

You are liable for all fees, taxes, fines and penalties incurred in connection with the use of the Vehicle and for which YOR Car Hire-ARVI is charged, unless they have arisen through the fault of YOR Car Hire-ARVI.

YOR Car Hire-ARVI will apply administration charges for the handling of fines!

During the rental period you must carry out the usual checks (engine oil level, tyre pressure, etc.) as would any careful user and you must respect the maintenance cycle of the Vehicle as stated in the maintenance guide, if any.

These are standard car rental conditions.

To assist in fuel economy modern cars are of very lightweight construction.

As a result of much damage caused by clients over loading roof racks we now only fit roof racks to the economy 5 doors car with Air conditioning.

You are responsible for what you carry on the roof rack and for any damage that it may cause to the car.

We ask you to take great care.

Clients should supply their own tie downs suitable for the baggage they intend to carry.

Disclaimer!

Yes car hire – Yor Car hire Algarve – ARVI, reserve the right to alter or change the conditions on our webpage, confirmation email or cancellations, without prior notice.

THEREFORE IN ANY CASE, NEITHER YOR CAR HIRE-ARVI NOR ITS OFFICERS, DIRECTORS, EMPLOYEES WILL BE LIABLE TO THE CONTRACTING PARTY FOR ANY AMOUNTS NOR FOR ANY ACTIONS, LAW SUITS OR CLAIMS RELATED TO ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE DAMAGES (SUCH AS LOSS OF BUSINESS, LOSS OF PROFIT) ARISING OUT OF OR IN CONNECTION WITH THE RENTAL OR THE USE OF ANY VEHICLE WHETHER THE ACTION IS BASED ON CONTRACT OR IN TORT. YOU WILL INDEMNIFY AND HOLD YOR CAR HIRE-ARVI HARMLESS FROM ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES OR EXPENSES ARISING OUT OF THE RENTAL AND/OR THE USE OF THE VEHICLE.

Note: These terms & conditions may change at any time without prior notice.

Please read them before reservation.

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